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To protect both Idologic and its clients, we have to have certain rules and terms. They are all outlined below. Please feel free to contact us with any questions.

Contents

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Copyright Notice

All trademarks mentioned herein belong to their respective owners. Unless identified with the designation "COPY FREE", the contents of this website is copyrighted by Idologic.

You may not copy or redistribute the contents of this website either electronically or in hard copies. You may not alter the content of this website in any manner. If you are interested in using the contents of this website in any manner except as described above, please contact Idologic. at http://www.idologic.com/ for information on licensing.

Individual documents published by Idologic. on the World Wide Web may contain other proprietary notices and copyright information specific to that individual document. Nothing contained herein shall be construed as conferring by implication or otherwise any license or right under any patent, trademark or other property right of Idologic. or any third party. Except as expressly provided above nothing contained herein shall be construed as conferring any license or right under any copyright or other property right of Idologic. or any third party. Note that any product, process, or technology in this document may be the subject of other intellectual property rights reserved by Idologic. and may not be licensed here under. [Top]

Privacy Policy

We collect only the domain name, but not the e-mail address of visitors to our Web page, the e-mail addresses of those who post messages to our bulletin board, the e-mail addresses of those who communicate with us via e-mail, the e-mail addresses of those who make postings to our chat areas, aggregate information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor, used to notify consumers about updates to our Web site, but not shared with other organizations for commercial purposes.

With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that consumers add to their shopping cart. If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at info@idologic.com. If you supply us with your postal address on-line you will only receive the information for which you provided us your address.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line. With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back periodically at http://www.idologic.com/legal.php Upon request we provide site visitors with access to contact information (e.g., name, address, phone number) that we maintain about them. Consumers can access this information by e-mailing us at info@idologic.com.

Upon request we offer visitors the ability to have inaccuracies corrected in contact information. Consumers can have this information corrected by sending us e-mail at info@idologic.com. With respect to security: We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site.

If you feel that this site is not following its stated information policy, you may contact us at our mailing address or by email at info@idologic.com. [Top]

Service Level Agreement / Terms of Service

This AGREEMENT (the "Agreement") is made and entered into between Idologic Networks ("Idologic") and you ("Client") (each being referred to individually as a "Party" and collectively as the "Parties"). By registering for an account with Idologic you agree to all of the terms and conditions contained in this agreement:

Services

Idologic Services
Idologic agrees to provide Client with services for hosting of a site on the World Wide Web portion of the Internet (the "Web Site") as set forth or described in the Pricing Schedule contained on Idologic.com. Idologic shall provide the Idologic Inc Services so that the Web Site is accessible to third parties via the World Wide Web portion of the Internet as specified herein. Except as expressly provided herein, Client agrees that Idologic is responsible only for providing the Idologic Services, and Idologic is not responsible for providing any services or performing any tasks not specifically set forth in the Pricing Schedule. At the time of execution of this Agreement, to the extent that Client wishes to receive from Idologic Additional Services the arrangements for their provision shall be set forth in a separate addendum to this Agreement which is duly executed by the Parties (the "Services Addendum"), and the Services Addendum shall be incorporated into, and become a part of this Agreement. (The Idologic Services and the Additional Services will hereinafter be referred to collectively as the "Services").

Content
Client shall be responsible for maintaining its own content via FTP (file transfer protocol), SCP (secure copy) or FTP over SSL (FTP over secure socket layer). Client also assumes responsibility for backups including, but not limited to, their website and email. Idologic will provide backup in accordance with industry accepted standards of due diligence, but does not guarantee the integrity or usability of these backups. Client is responsible for ensuring compatibility of their site with our service. Client assumes responsibility for patching and updating their content to ensure continued compatibility and adherence to our Terms Of Service.

Availability of Web Site
The Web Site shall be accessible to third parties via the World Wide Web portion of the Internet twenty-four (24) hours a day, seven (7) days a week, except for scheduled maintenance and required repairs, and except for any loss or interruption of Idologic Services due to causes beyond the control of Idologic or which are not reasonably foreseeable by Idologic, including, but not limited to, interruption or failure of telecommunication or digital transmission links and Inter-net slow-downs or failures. In the event of any loss or interruption of Idologic Services, Client's sole and exclusive remedy and Idologic's sole and exclusive liability for any loss or interruption of Idologic Services shall be as follows: for loss or interruption of Idologic Services which is due to (i) causes other than scheduled maintenance and required repairs, or (ii) causes beyond the control of Idologic, or (iii) causes which are not reasonably foreseeable by Idologic, including, but not limited to, interruption or failure of telecommunication or digital transmission links and Internet slow-downs or failures, which loss or interruption of Idologic Services exceeds a total period of three (3) hours and thirty-six (36) minutes, Client shall receive a credit against future Idologic Services up to the fees paid by the client for this month, not including overage fees, domain registration fees or software licensing costs, not exceeding the total amount of Idologic Service fees paid by the Client to the Idologic in the previous month. Client must request any service credit within seven (7) days after the end of the billing period in which the interruption of Idologic Services exceeded a total period of three (3) hours and thirty-six (36) minutes as verified by Idologic's service uptime monitoring system.

Domain Name Registration
As part of the initial Idologic Services, Client shall provide Idologic with a registered domain name, or Idologic shall register domain name(s) selected by Client provided that such domain name is available for registration and does not violate any ICANN or other registration services' policies, or any law or regulation. Client agrees to promptly reimburse to Idologic any fees paid by Idologic to a domain-name registrar or other registration services with respect to the registration and maintenance of such domain name. If you are registering or transferring a domain name you must also agree to the Domain Name Registration Agreement. Domains shall be renewed at the same price as new registrations. The current pricing is displayed on our website. Domain renewal reminders will be sent in advance of expiration via email to the address stored in your client area. Should an expired domain enter the redemption period, the cost of restoring the domain shall be no more than $500. Clients opting to use our Enom domain reseller program, will agree to terms and pricing as shown in their eNom account.

Domain Name Disputes
Idologic shall not be liable for any domain-name disputes which Client may enter into or otherwise encounter. Such disputes shall be governed by the relevant ICANN dispute procedures adopted by the domain-name registrar with which Client's domain-name has been registered.

Additional Storage and Transfer
In the event that the Web Site requires storage and transfer on the Idologic Server which exceeds the amount of storage included in the Idologic Services, Client may, upon two (2) days written e-mail notice to Idologic, request that Idologic (a) upgrade the level of Idologic Services, or (b) acquire additional incremental storage to be included in the Idologic Services, on a time and materials basis and in accordance with the Pricing Schedule hereto. Idologic shall review all such requests and determine, in consultation with Client, whether it can reasonably comply with such requests and, if so, Idologic shall propose a procedure and budget for complying with such request.

Client Content
Client assumes sole responsibility for (a) acquiring any authorization(s) necessary for hypertext links to third party web sites, (b) the accuracy of materials on the Web Site, including, without limitation, Client Content, descriptive claims, warranties, guarantees, nature of business, and address where business is conducted, and (c) ensuring that the Client Content does not infringe or violate any right of any third party. Notwithstanding the foregoing, Idologic reserves the right, in its sole discretion, to exclude or remove from the Web Site any hypertext links to third party web sites, any Client Content on the Web Site, or other content not supplied by Idologic which, in Idologic's sole reasonable discretion, may violate or infringe any law or third party rights or which otherwise exposes or potentially exposes Idologic to civil or criminal liability or public ridicule, provided that such right shall not place an obligation on Idologic to monitor or exert editorial control over the Web Site.

Limitations on Client Content
Client shall place only content that does not contain any materials which are obscene, threatening, malicious, which infringe on or violate any applicable law or regulation or any proprietary, contract, moral, privacy or other third party right, or which otherwise exposes Idologic to civil or criminal liability. Any such materials placed on the Web Site which do not satisfy the foregoing requirements shall be deemed to be a material breach of this Agreement.

Resource Usage
Client may not initiate the following on our servers:

  • any process that requires more than 8Mb of memory space, more than 30 CPU seconds, or use more than 5% of all available system resources at any time;
  • any type of interactive real-time chat applications that require server resources;
  • stand-alone, unattended server-side processes at any point in time on the server;
  • any software that interfaces with an IRC (Internet Relay Chat) network; and
  • remote access to databases located on the Idologic's servers without written approval.

Spam
Client shall not send bulk e-mail, commonly know as spam, from or through their account. Any use of Client's account to send bulk e-mail shall be a material breach of this agreement and shall be grounds for immediate cancellation of Client's account without notice. Any charges related to spam will be charged to the customer.

Refusal or discontinuation of service
Idologic reserves the right to refuse or discontinue service to anyone at Idologic's sole discretion. Idologic may deny you access to all or part of the service without notice if you engage in any conduct or activities that Idologic in its sole discretion believes violates any of the terms and conditions in this agreement. Idologic shall have no responsibility to notify any third-party providers of services, merchandise, or information, nor any responsibility for any consequences resulting from such discontinuance or lack of notification. You agree that Idologic has the right to monitor the service electronically from time to time and to disclose any information as necessary to satisfy the law, or to protect itself or its subscribers. Idologic reserves the right to refuse to post or to remove any information or materials, in whole or in part, that, in its sole discretion, are unacceptable, undesirable, or in violation of this agreement. Idologic also reserves the right to refuse refunds in cases where Idologic believes abuse has taken place.

Fees

Idologic Services Fees
Client shall pay Idologic all fees for the Idologic Services in accordance with the applicable fee and payment schedule set forth in the Pricing Schedule hereto. Idologic expressly reserves the right to change its rates charged hereunder for the Services during any Renewal Term (as defined herein). Service cancellation or change requests must be submitted two business days prior to the account renewal date.

Late Payment
Idologic may terminate service when Client's payment is late and shall not be responsible for maintaining any data Client may have uploaded to Idologic's server. Idologic reserves the right to suspend the Client's services after 72 hours if payment is not received or no other arrangement has been made. Upon account suspension, Idologic is not responsible in any way for Client's data. Additionally, no account will be unsuspended until all fees owing are paid in full.

Reactivation Fee
In the event an account has been terminated or suspected due to late or non-payment, Idologic reserves the right to levy a reactivation fee equal to the last month¿s service charges paid by the client to cover administrative and processing fees. Exceptions may be made in full at Idologic's discretion, if Idologic is notified IN ADVANCE of any late payments.

Non-sufficient funds Fee (NSF)
In the event that an invoice is paid by cheque and the cheque cannot be honored because insufficient funds are available in the account on which the instrument was drawn, then a minimum $100 administrative processing fee will be added to the outstanding invoice; any applicable late fees will also apply. The account will not be re-activated until all funds have been paid and cleared, all future services must be pre-paid and cleared before any service or product will be delivered.

Chargebacks
In the event that an invoice is paid by credit card and a chargeback is placed with the card issuer, then a minimum $250 administrative processing fee will be added to the outstanding invoice; any applicable late fees will also apply. Payment will be due on receipt, in the case of further non-payment, collection will be pursued to the fullest extent of the law.

Money Back Guarantee
Each plan includes a full 30-days money back guarantee. If Client is not completely satisfied with Idologic's services within the refund time period of 30 days, then Client will be given a full refund of the contract amount excluding overages. No refund is available after that period. This policy does not apply to any additional services such as overages, disk space, bandwidth, maintenance fees, etc. This policy also does not apply to software licenses, VPS, Managed Dedicated servers or co-location. Accounts cancelled/terminated for violating the Terms Of Service do not qualify for the 30-day money back guarantee. Only first-time accounts are eligible for a refund and the cancellation request must be submitted two business days prior to the account renewal date.

Disclaimer of Warranty
HOST MAKES NO WARRANTIES HEREUNDER, AND HOST EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Indemnification

A. Client
Client agrees to indemnify, defend, and hold harmless Idologic, its directors, officers, employees and agents, and defend any action brought against same with respect to any claim, demand, cause of action, debt or liability, including reasonable attorneys' fees, to the extent that such action is based upon a claim that: (i) if true, would constitute a breach of any of Client's representations, warranties, or agreements hereunder; (ii) arises out of the negligence or willful misconduct of Client; or (iii) any of the Client Content to be provided by Client hereunder or other material on the Web Site infringes or violates any rights of third parties, including without limitation, rights of publicity, rights of privacy, patents, copyrights, trademarks, trade secrets, and/or licenses.

B. Idologic
Idologic agrees to indemnify, defend, and hold harmless Client, its directors, officers, employees and agents, and defend any action brought against same with respect to any claim, demand, cause of action, debt or liability, including reasonable attorneys' fees, to the extent that such action arises out of the gross negligence or willful misconduct of Idologic.

Notice
In claiming any indemnification hereunder, the indemnified Party shall promptly provide the indemnifying Party with written notice of any claim which the indemnified Party believes falls within the scope of the foregoing paragraphs. The indemnified Party may, at its own expense, assist in the defense if it so chooses, provided that the indemnifying Party shall control such defense and all negotiations relative to the settlement of any such claim and further provided that any settlement intended to bind the indemnified Party shall not be final without the indemnified Party's written consent, which shall not be unreasonably withheld.

Limitation of Liability
HOST SHALL HAVE NO LIABILITY FOR UNAUTHORIZED ACCESS TO, OR ALTERATION, THEFT OR DESTRUCTION OF, THE WEB SITE OR CLIENT'S DATA FILES, PROGRAMS OR INFORMATION THROUGH ACCIDENT, FRAUDULENT MEANS OR DEVICES. HOST SHALL HAVE NO LIABILITY WITH RESPECT TO HOST'S OBLIGATIONS UNDER THIS AGREEMENT OR OTHERWISE FOR CONSEQUENTIAL, EXEMPLARY, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES EVEN IF HOST HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY EVENT, THE LIABILITY OF HOST TO CLIENT FOR ANY REASON AND UPON ANY CAUSE OF ACTION SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID TO HOST BY CLIENT UNDER THIS AGREEMENT DURING THE MONTH IMMEDIATELY PRECEDING THE DATE ON WHICH SUCH CLAIM ACCRUED. THIS LIMITATION APPLIES TO ALL CAUSES OF ACTION IN THE AGGREGATE, INCLUDING, WITHOUT LIMITATION, TO BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY, MISREPRESENTATIONS, AND OTHER TORTS.

Termination and Renewal

Term
This Agreement shall be effective when signed and Clients assent by virtue of clicking the button or checkbox at the bottom of this agreement shall constitute signing by the Parties and thereafter shall remain in effect unless earlier terminated as otherwise provided in this Agreement (the "Initial Term"). This Agreement shall automatically be renewed beyond the Initial Term for additional one(1) year terms (each, a "Renewal Term") unless Client provides Idologic with a written notice of termination at least thirty (30) days prior to the expiration of the Initial Term or the then-current Renewal Term.

Termination
Idologic may terminate this Agreement at any time and for any reason by providing written notice of termination to Client and refunding a pro rata portion of fees paid to Client for Idologic Services not yet rendered on the date of termination.

Termination and Payment
Upon any termination or expiration of this Agreement, Client shall pay all unpaid and outstanding fees through the effective date of termination or expiration of this Agreement.

Entire Agreement
This Agreement and Schedules referenced herein constitute the entire agreement between Client and Idologic with respect to the subject matter hereof and there are no representations, understandings or agreements which are not fully expressed in this Agreement.

Force Majeure
Except for the payment of fees by Client, if the performance of any part of this Agreement by either Party is prevented, hindered, delayed or otherwise made impracticable by reason of any flood, riot, fire, judicial or governmental action, labor disputes, act of God or any other causes beyond the control of either Party, that Party shall be excused from such to the extent that it is prevented, hindered or delayed by such causes.

US Law
This Agreement shall be governed in all respects by the laws of the United States of America without regard to its conflict of laws provisions, and Client and Idologic agree that the sole venue and jurisdiction for disputes arising from this Agreement shall be the appropriate state or national court as selected by Idologic. Client and Idologic hereby submit to the jurisdiction of such courts.

Assignment
Client shall not assign, without the prior written consent of Idologic, its rights, duties or obligations under this Agreement to any person or entity, in whole or in part, whether by assignment, merger, transfer of assets, sale of stock, operation of law or otherwise, and any attempt to do so shall be deemed a material breach of this Agreement.

Modification and Notice
Idologic has the right to modify this Agreement. Any modification is effective immediately upon either a posting on the support helpdesk (http://helpdesk.idologic.com), or upon notice by electronic mail, or postal mail. Client's continued use of the Idologic's Service following notice of any modification to this Agreement shall be conclusively deemed an acceptance of all such modification(s). Client's only right with respect to any dissatisfaction with any modifications made pursuant to this provision, or any policies or practices of Idologic in providing the Services, including, without limitation, (i) any change in the content of the Services, or (ii) any change in the amount or type of Service Fees, is to terminate this agreement by delivering notice to Idologic. Such notice will be effective upon receipt by Idologic.

Waiver
The waiver of failure of either Party to exercise any right in any respect provided for herein shall not be deemed a waiver of any further right hereunder.

Severability
If any provision of this Agreement is determined to be invalid under any applicable statute or rule of law, it is to that extent to be deemed omitted, and the balance of the Agreement shall remain enforceable.

Counterparts
This Agreement may be executed in several counterparts, all of which taken together shall constitute the entire agreement between the Parties hereto.

Headings
The section headings used herein are for reference and convenience only and shall not enter into the interpretation hereof.

Approvals and Similar Actions
Where agreement, approval, acceptance, consent or similar action by either Party hereto is required by any provision of this Agreement, such action shall not be unreasonably delayed or withheld.

Survival
All provisions of this Agreement relating to Client warranties, confidentiality, non-disclosure, proprietary rights, limitation of liability, Client indemnification obligations and payment obligations shall survive the termination or expiration of this Agreement.

Agreement Acknowledgement
This agreement supersedes any written, electronic, or oral communication you may have had with Idologic or any agent or representative thereof, and constitutes the complete and total agreement between the parties. Should any provision of this agreement is determined to be invalid or unenforceable, all other provisions shall remain in full force and effect and said provision shall be reformed only to the extent necessary to make it enforceable. By placing and continuing to maintain or place information on Idologic's servers you are stating and acknowledging that you have read the aforementioned terms and conditions and that you understand such terms and conditions and agree to be bound by them. [Top]


Contact

If you have any questions regarding any of the above information, please do not hesitate to contact us. [Top]

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Customer Testimonials:

"As an IT services provider, I needed a company I could rely on and make sure they can provide the highest uptime and reliability for not only our own email and website, but that of our clients as well. Our brand name does indeed rely on that of Idologic. I have a high level of trust placed in Idologic and hope to maintain it for many years to come. "

Shailendra Gupta
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